Everyone from those at the check in counter, to the flight attendants had horrible customer service, despite me being in business class. We left on time, arrived on time. The plane itself was dirty, the sets and the alley. Flights to Sao paulo; Flights to Tel Aviv; ... Seat Map . The headache starts when you try to check in as it now takes about 2 hours checking in your luggage waiting in line with not enough workers at the counter. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. When you fly these airlines, you see what good customer service is. Inflight entertainment not working. But I was so disappointed. 3) Our flight was delayed by 4 hours due to their bad check in systems (I guess their computers were down), but they kept us waiting in the airplane for 4 hours without the air conditioning on. Take any option you have to avoid this airlines and their terrible airport! However, we didn't have to get off while refueling (as used to be true in a lot of foreign airports). Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin … For a two hour flight, we even got a full meal, something you'd never get in economy class in the US. Avoid it at all costs. First problem was the Inflight entertainment. Communication was poor, as could be expected, regarding if the flight was cancelled (Uganda is closed to outsiders). Top Flights. Author knightofmalta Posted on December 16, 2015 April 22, 2020 Categories B 787-8, Boeing B 787-8, Economy Class, Ethiopian Airlines Tags airlines, aviation, departure gates, economy seat, ethiopian airlines, flying, transportation, travel, trip report, trip review, Vienna Although getting in touch with the airlines was not easy, nor did they answer my emails, the actual flight was very pleasant. This version of the Bombardier Q400 is configured with seating in Cloud Nine Business Class and Economy Class. Boeing 777-200LR. The Ethiopian Airlines Boeing 737-800 features 154 seats in a 2 cabin configuration. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . Ethiopian Seat Maps Seatmaestro. Economy class tray and food served in business class. On this flight Business class was 2-2-2 seating. For further details on seats, please go to the in-flight service page and select the class and aircraft type. My experience flying with them during the Covid-19 pandemic was nothing short of Horrible!! Have now taken them to court for repayment of the difference. I explained to her that my mom needed a seat with enough leg space, and she not only found her a front row seat, but also for my dad (Every time we request this during booking, we would be told that it will be taken care of, but it never does). Ethiopian 787 Features; Deals & Offers. Would not recommend this airline to anybody. The seat-to-seat distance was not too large either, so the seat back in the horizontal position had something of a slope, so there was a tendency to slide down, but then the feet went into a fairly narrow space that was a little tight for them. The food is terrible and no in flight entertainment and somehow they blame that on COVID. Ethiopian Airlines Boeing 787-9 Seat Reviews Aw snap, this map is still being built Click the button below to move this seating chart to the front of the queue — map requests are usually filled within 1 day. They said they i was "Next in line" to be answered for over two hours! For further details on seats, please go to the in-flight service page and select the class and aircraft type. This incident repeated 3 more times. This is really disrespectful from the customer service to the customers. Today (January 24, 2018): Review of Ethiopian Airlines’ Business Class in a B787 Dreamliner from Vienna to Dar Es Salaam via Addis Ababa. 6 visits to the same bathroom in 13 hours, and honestly very clean. No menu. I bought a ticket from Indianapolis to Cotonou , and was told 3 days before my trip that I my trip has been cancelled. Social media. Breakfast was cold and severed in a economy class tray and I found out it was the same meal offered in economy class! Bought 2 single business class tickets to fly to London. Upgrading your browser will ensure the best possible experience on our website: One of the more pleasant flights we ever experienced. Waited 40 minutes.... told they would process refund.... told them I’d wait for confirmation email..... 3 days later it was back on my credit card Find the best airplanes seats, information on legroom, recline and in-flight entertainment using our detailed online seating … Ethiopian Airlines Boeing 787-8 widebody aircraft operate on long-haul routes. We had a nice flight with Ethiopian Airlines. Detailed seat map Ethiopian Boeing B787 8. I was travelling with my Mom in January and the service- or what they call it service- was unspeakable. There no explanation on anything, i had Amharic speaking friend with me, i checked with him in case it is language issue but no, they just have no idea what service means. Other airlines I fly with are much more gentle in this situation. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. On that plane the best seats were probably in row 1, since the space for the feet, which didn't … Boeing 787 8 Ethiopian Airlines Seat Map Ana Fleet Boeing 787 8 Dreamliner Details And Pictures. Caleb, the famous and arrogant Caleb has promised a reimbursement of my ticket after 3 calls and promises, I still did not get the email promised with the reimbursement or with confirmation number of a voucher. Also, the travellers themselves, as a group, were so quiet, and not demanding, it was an absolute pleasure. But other than that the seats were about identical to LOT’s – the seat … My seat on the flight to Lome was 17.25 inches wide while my seat on the flight to Newark was 17 inches wide. All crew was eating from the business class as I've seen it every time I had to get up to get a glass of water. The airline also flies the larger 787-9. The rice was bland so were the vegetables. Arrogant supervisors of the like Caleb are destroying the company image. You don’t want to fly with Ethiopian airlines , not only the likely lose your luggage ( this is not the first time ) but their staff is not willing to help you I lost my luggage since February and I’ve called, went to their office and no one is willing to help me. All flight attendees were gathering in the alley with their tea/coffee having laughs and chats and when I asked for water I was told they have no time and I will get some when they will have time. Travelling with a disabled elderly parent is stressful enough and they have no compassion or manners for that matter. United Airlines has released the seatmap on its new Boeing 787-9 Dreamliner aircraft, set to enter service in late October on the new Los Angeles – Melbourne route.. Slightly larger than the 787-8, the new aircraft will have more seats in business (48 versus 36), Economy Plus (88 versus 70), and Economy (116 versus 113). Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. seat nk beta. VNA’s B787 fleet now operates flights between airports in Vietnam as well as throughout Europe and North East Asia. To those affected by these idiots, don't despair. "You can fool some of the people all of the time, but you can't fool all of the people all of the time. I have flown with Ethiopian Airlines a few times mostly because their flight tickets are affordable and they have more regular flights from various African cities to other Continents. DON'T FLY ETHIOPIAN AIRLINE, I flew from London Heathrow to Addis Ababa with Ethiopian airlines. Seat Map and Seating Chart Boeing 787-8 Dreamliner Ethiopian Airlines. 5) finally, we arrive at the destination and my luggage’s which should be priority as I was in business class came out about 20minutes after some non-priority bags came out. each time. seatlink. Airbus A350 900XWB. Seat Map and Seating Chart Boeing 787-8 Dreamliner Ethiopian Airlines. 2) bad customer service. They also had a nice cabin with comfortable seats, and there was a new stream to your device entertainment system. 1) Both my flights were delayed Make no mistake, these are still comfortable seats for lounging and working. SeatGuru Seat Map Ethiopian Airlines - SeatGuru Ethiopian Airlines Please find another airline. Apart from an apology of their late reply they didn't do anything. On that plane the best seats were probably in row 1, since the space for the feet, which didn't have to fit between the seats in front, was much larger. Bummer! They will get you to your destination but be prepared for some disappointment. That’s your only hope of getting a refund. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Bravo Ethiopian airlines! This article was first published in December 2018 and was updated in November 2019. Seat Review Ethiopian Airlines Business Class Aboard The Boeing 787 8 Dreamliner. I spent 8 hours transit in Addis Ababa airport and was promised a hotel to stay in. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. Boarding went smoothly. THIS AIRLINE IS WORSE THEN RYANAIR. 1) their systems did not work, so check in took me 2 hours despite flying with business class, and they offered no sympathy or explanation whatsoever, which brings me to my second point I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. Earlier in the year I experienced Ethiopian Airlines Business Class on their regional service both from Hargeisa, in Somaliland, to Kigali, in Rwanda and then back from Kigali to Dubai via Addis Ababa on both ways. However, it's a shame that such a great airline is saddled by such a terrible hub airport like Addis Ababa, which is currently undergoing a renovation that doesn't seem to have changed the problem of congestion and lack of jetbridges. #3 is probably the best resource I've found to date for seat information for Ethiopian's 787. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 777-300ER configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. And i am never a demanding customer, really! I don't know if that was true of the Airbus 777-200LR, but next time I would definitely opt for row 1.The food was good to excellent, and there was a reasonable entertainment system, although we didn't use it, I got the ticket from another company and they had combined flight with Ethiopian airlines from Frankfurt to Addis. Once in the US I called the customer service to find out how I could get reimbursed. 2) The staff barely speak English and their are among the rudest crew in the airline industry. Ethiopian Airlines fleet consists of 104 aircraft with 12 Airbus A350 900, 4 Boeing B787-9, 19 Boeing 787-8, 4 Boeing 777 300ER, 6 Boeing 777 200LR, 6 Boeing 767 300ER, 16 Boeing B737 800, 10 Boeing 737 700, 4 Boeing B737 MAX 8 … They don't care about customers or complaints. They talk about being the best and expanding with not care for their customers and horrible horrible service. On January 7th 2018, I flew Business Class in an Ethiopian Airlines Boeing 787-8 Dreamliner from Vienna (Austria) to Dar Es Salaam (Tanzania) with a short layover at Ethiopian Airlines’ hub in Addis Ababa (Ethiopia). The process boarding the plane was good, many seats empty so I could have a whole row to myself. How is Ethiopian Airlines charging me a full upgrade cost when the product I am receiving is not business class in any way. They never bother to call me to plan something else, they never try to communicate on it. The staff wont help at all and communicate very rudely not just on the airport but also the hostesses. I saw many people use the entertainment system which seemed to have an extensive selection, but all we wanted to do was to eat, drink, and sleep - the plane departing at 11pm from Addis. I would not recommend flying with them if you are looking for comfort and a good travel experience. New Tahitian Dreamliners Air Tahiti Nui. 184 Seats. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . They have stopped replying to me now. I’m not going to spend thousands of dollars on an airline not on my continent, and uncertain if we will be able to reschedule the trip. We noticed that you're using an outdated browser. Review tags are currently only available for English language reviews. Obviously, it turned out to be a horrible flying experience. Collecting your train ticket. Reserve Seats Book Now Seat Map Information. The plane was modern, although well-travelled. They have big airplanes with more space and good service. My flight was cancelled by Ethiopian Airlines and I’ve called and messaged them several times for a refund. Have fun with your slow demise Ethiopian and here is a sage advice you can learn from: 240 Seats. On this page, you will find seat map information on the Boeing 787-10(781) aircraft. We were Lucky it was an overnight flight so we didn’t get too bored. Cloud Nine seats transform into fully-flat beds for comfort on overnight flights. Most of the time i felt that i am doing something or and someone is mad at me. I called them both after choosing English as a form of communication they still spoke Amharic after telling them I spoke English with them they stared talking English. The worst airline ever. Ethiopian Airlines' Boeing 737-800 operates on medium-haul flights. I didn't get much sleep on the trip (although my wife, who is much shorter and smaller had no trouble with sleep). However, Veronica proved me wrong - she was extremely helpful and accommodating. If the other lounges in Frankfurt are closed due to Covid-19, then having masses of people cramming into one lounge is a major mistake, as it puts a large number of people crammed together into one small lounge. Boeing 787 8 Dreamliner Seat Map Ethiopian masuzi November 15, 2018 Uncategorized Leave a comment 4 Views Seat map analysis boeing 787 dreamliner in the ethiopian airlines airlinesfleet com ethiopian airlines seat map photos The seating in Business Class as 2-3-2 meaning the seats were a little narrow (for me - a fairly large person at 215lbs and 5'10". These seats have 180 degree recline. I will never fly with Ethiopian airlines ever again. Long Range Passenger Services. Frankfurt to Addis Abba on 05th July 2020. They will clutch onto the cash like their lives depended on it and force you to settle for a travel credit. Only the seat was business class. I was waiting 20 minutes for a glass of water and eventually had to get up from my seat to ask for one. Seat Map of Boeing 787-8 (788) On this page, you will find seat map information on the Boeing 787-8 (788) aircraft. 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